27. The Do-Not-Say List
After discussing self-discounting language in a communications class, a participant suggested that I create a “do-not-say list.” I thought it was a great idea. Having a list of phrases to avoid can help people steer clear of language that could have a negative impact on their careers, particularly if used frequently.
Listed below are my top six suggestions for the Do-Not-Say List. Using these comments in business (and life) can diminish your stature in the eyes of others, minimize what you are saying, or tarnish your professional image:
1. “Can I ask a question?” You don’t have to ask permission; just ask the question.
2. “I’m sorry to bother you.” Why are you a bother? You can say, “Excuse me. Do you have a moment?”
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