PART 1ESTABLISHING RAPPORT

A major area of business etiquette is establishing rapport. This is an incredibly important part of most people’s jobs, though it’s rarely listed on their job descriptions.

You want to connect with others. You need to connect with others. Why? Because people want to do business and work with those they know, like, and trust.

Sounds simple, right? It can be, if you remember to practice the basics for establishing rapport—greeting and acknowledging others, and conducting conversations effectively and politely.

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