2. The Name Game: And You Are . . . ?
It seems so obvious, but it’s surprising how often people fail to do this: Remember to introduce yourself after someone has introduced himself or herself to you.
This may seem like a little thing, but it’s important.
Let me explain. Before most of my seminars begin, I shake hands with each participant and say, “Hi, I’m Barbara Pachter, your instructor. Welcome, and enjoy the day.” Many people respond appropriately and introduce themselves to me.
This etiquette give-and-take paves the way for a connection between the two people and makes it easier for conversation to begin.
Yet, there are some participants who don’t give their names. They just shake hands, or they shake hands and only say “Hi.” An awkward ...
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