Praise forThe Essential Workplace Conflict Handbook:

“The pragmatic solutions offered in The Essential Workplace Conflict Handbook help minimize the human drama inherent in conflict resolution, which inevitably strengthens the team. This book is a must-read.”

—Mark A. Raitor, Chief Operating Officer, Independent Community Bankers of America

“Barbara Mitchell and Cornelia Gamlem have done it again! In their latest book, The Essential Workplace Conflict Handbook, they explore the many facets of workplace conflict using practical examples. They provide terrific advice on exploiting as well as resolving it. Buy it, read it, rely on it, and you will never regret it!”

—Sarah Bowman Rajtik, PHR, Chief of Staff/Director of Human Resources, The RSR Company ...

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