CHAPTER 10ARE YOU PLAYING NICE IN THE SANDBOX?

All I really need to know about how to live and what to do and how to be I learned in kindergarten…. Play fair…. Don’t hit people…. Clean up your own mess…. Say you’re sorry when you hurt somebody….

—Robert Fulghum

Remember a time when someone made you feel respected. Did they listen to you, giving you their undivided attention? Perhaps they valued your opinion even if it differed from their own. Did they provide feedback in an honest and non-judgmental way? Did their actions show consideration? These are a sampling of workplace behaviors that are respectful.

Imagine an organization that defines its values through behaviors that exemplify them, where leaders and associates all live those values, ...

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