ACKNOWLEDGMENTS

Writing a book is a journey and this journey began long before Career Press approached us with the idea. Throughout the courses of our respective careers, we have encountered people and situations that provided inspirations for the topics that we discuss in this book.

There are some people who made special contributions to this stop along this journey, people to whom we are especially grateful. Susan Devereaux is at the top of the list for her contribution. You edited and formatted the manuscript for us and helped to keep us on track. Thank you, Susan, for your patience, your insights, and your questions. Our colleague Sharon Armstrong deserves a special mention. You opened the door that allowed us to become writers and authors. ...

Get The Essential Workplace Conflict Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.