The Essential Workplace Conflict Handbook

Table of contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Acknowledgments
5. Contents
6. Introduction
7. Chapter 1 What’s New at Work?
8. Chapter 2 Why Can’t Everyone Be Like Me?
9. Chapter 3 What’s Happened to Team Spirit?
10. Chapter 4 What’s the Problem?
11. Chapter 5 Listen Up!
12. Chapter 6 You Want Me to Do What?
13. Chapter 7 Don’t Draw a Line in the Sand!
14. Chapter 8 What’s Your Type?
15. Chapter 9 Whose Fight Is It Anyway?
16. Chapter 10 Are You Playing Nice in the Sandbox?
17. Chapter 11 What’s an Organization to Do?
18. Afterword
19. Appendix: Additional Resources
20. Notes
21. Bibliography
22. Index
23. About the Authors