Notes

Chapter 1

1.  V. Finelli, personal communication, January 24, 2016.

2.  Hart Research Associates (2015).

3.  National Association of Colleges and Employers (2015a).

4.  National Association of Colleges and Employers (2015b).

5.  Hart Research Associates (2015).

6.  Elliott (2015).

7.  Mcsween (2015).

8.  Center for Professional Excellence (2014).

9.  Center for Professional Excellence (2014).

10.  Rikleen (2014).

11.  Otey (2013).

12.  Center for Professional Excellence (2015).

13.  Anonymous, personal communication, February 18, 2016.

14.  Center for Professional Excellence (2014).

Chapter 2

1.  Grinols (2010).

2.  Littlejohn and Foss (2011).

3.  Buck and VanLear (2002).

4.  Barnlund (1968).

5.  Buck and VanLear (2002).

6.  Berlo (1960 ...

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