46. TALK TO THEM, NOT AT THEM
It is sometimes difficult not to talk at a person, especially when you are speaking into a microphone and looking at the other person on a screen. You must remember that you are talking to a living, breathing person just like you on the other end. The key to talking to a person and not at a person is engaging the other person in what you are saying during your digital interview.
Don’t think of it as throwing words and ideas at the screen, hoping the interviewer will reach out and grab them. It’s like my MBA students at Sacred Heart University: When I am asking them engaging questions and they get stuck, sometimes I can see their minds going to the dark side—What wild ideas can I throw at Professor Bailo to get me ...
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