Book description
Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn’t enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It’s filled with practical tips and suggestions for developing your own ""emotional quotient,"" as well as that of your peers, employees, and even senior executives. Featuring real workplace examples, Letters to Leaders, and excerpts from actual performance reviews that show the positive impact of EI in a variety of environments, The EQ Difference will help your organization achieve greater productivity, higher morale, and better employee retention -- all keys to stronger bottom line results. Co-published with SHRM.Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Preface: Your Inner Bird Dog
- Acknowledgments
-
Part 1 - Emotions: The Fuel of Life
- Chapter 1 - The Connection among Behavior, Feelings, and Performance
- Chapter 2 - The Mystery of Human Behavior
- Chapter 3 - The Way we are Wired
- Chapter 4 - Emotions: What are They?
- Chapter 5 - Rewiring for Greater Performance and to Live our Intentions
- Chapter 6 - The Five Areas of Emotional Intelligence
- Part 2 - Training your Self-Coach
- Part 3 - Five Areas of Emotional Intelligence at Work
- Bibliography
- Letter to Readers
- Index
Product information
- Title: The EQ Difference
- Author(s):
- Release date: November 2004
- Publisher(s): AMACOM
- ISBN: 9780814428405
You might also like
book
The Rules of Life
A personal code for living a better, happier, more successful kind of life Some people seem …
book
The Resiliency Advantage
Resiliency—the ability to adapt to life's changes and crises—is key to a healthy, productive life. Based …
book
Put Emotional Intelligence to Work
This title teaches that emotional awareness is a direct key to personal and professional success and …
book
The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement
The latest Wiley Blackwell Handbook of Organizational Psychology uses a psychological perspective, and a uniquely global …
