CHAPTER 11

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MANAGING PROJECTS

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WITH UNCERTAIN

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OUTCOMES

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IN THIS CHAPTER, WHICH CONCLUDES OUR TREATMENT OF adaptive execution, we turn to the assessment and management of project progress when the outcomes are highly uncertain.1 We hope to give you ways to encourage a disciplined approach to learning by doing.

Your challenge in managing projects intended to capitalize on new opportunities is to guide the group in such a way that they can discover new competences and customer solutions, without forcing them to cope with the conceptual straitjacket that conventional project management can create. Just as discovery-driven planning relies upon a different kind of discipline than does conventional ...

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