Appendix D. Comparisons with Other Norms

Many employee attitude surveys are conducted, but the data from them are almost always proprietary. We have access, from time to time, to the results of surveys conducted by others, and while we cannot publish those, we can attest to the great similarity between their results and ours. A fortunate exception to the proprietary nature of normative data is found in the Federal Human Capital Survey 2002, which reports the results of a 2002 survey of the attitudes of more than 100,000 employees randomly selected from the 24 agencies represented on the President's Management Council. These agencies comprise 93 percent of the executive branch workforce.[*]

The U.S. Office of Personnel Management, the organization ...

Get The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.