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The Enlightened Organization by Catherine Berney

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INDEX

NB: key points for each chapter are indexed as ‘key points of chapters on’

NB: page numbers in italics indicate Figures

The Age of Unreason 81

AIG/AIGFP 29, 33–35, 47, 59, 140, 160, 192, 198 see also Greenberg, H

Airbus 29, 191

Amazon 4, 171, 193

Anthony, J 69, 130

anxiety, defences against 102–03, 134–35

anxiety, phases of 13–18

    acceptance 16

    awareness 16

    denial 14–15

    integration 17–18

    search for meaning 17

    shock 13–14, 14

    testing 16–17

Apple 82–83, 88, 193

    and iPod 154, 155

Arthur Andersen 10–11, 29, 31, 32, 34, 61

The Artist’s Way 92, 93

banks 96, 158–59

    Anglo-Irish Bank 170

    Bank of England 11, 30, 35

    Barclays Bank 60

    failure of 152, 170, 185

    Northern Rock 11–12, 29, 30, 34–35, 140 ...

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