IN PICKING UP THIS BOOK to learn more about email-based marketing, you have put yourself in extremely good hands. As a colleague and an investor in Post Communications, the company he founded, I know of no one more qualified to tackle this job than Hans Peter Brondmo. As you read through his book, you will find that, in fact, it is a twofer: both a thoughtful discussion of the why’s of email direct marketing and a highly pragmatic discourse on the how’s. All in all, a great value.

But there is more to it than that. This book is timely in a sense that few books are. We are on the cusp of a change in marketing that is so far-reaching we cannot yet fathom its scope. We know the underpinnings, to be sure. We know that ...

Get The Engaged Customer now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.