Chapter 2
Good News and Bad News
003
That evening George sat in the car repair shop waiting for his tire to be replaced. It was taking much longer than it should and as usual George was growing anxious and impatient. He didn’t like waiting: waiting in lines for the movies, waiting in traffic, or waiting in line at the grocery store. He always picked the wrong line and of course the person in front of him always had a product without a price tag so a manager needed to be called and the product had to be found and well, you know. George felt as if the world conspired to inconvenience him. How long could it take to replace a tire? he wondered.
At last the mechanic walked briskly into the room. “Sir, I’ve got some good news and some bad news. The good news is that your car isn’t destroyed and you’re still here.”
“What are you talking about!” George shouted. “It’s only a flat tire!”
“Well, that’s more good news, Sir. The flat tire prevented you from driving the car. While replacing the tire, I remembered seeing a notice from the manufacturer about your make and model so I had a hunch to do a check on the brakes and sure enough they were completely worn down. At any moment they could have gone, and you would have had no way of stopping. If you had hit a wall or something, you would be as flat as your tire. You’re lucky to be here, Sir. It’s been a common problem with your year, make, and ...

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