Prompt Correction of Employees
When disciplining employees, taking prompt corrective action is key. The offending employee must be called to account for her misconduct in a timely and reasonable fashion. In the event of performance errors, you must be able to prove that you tried to work with the employee to improve her performance. Juries always respect the fact that you gave the employee a second chance or tried to assist her in learning how to perform her job.
As I write this, I am dealing with a case where a store employee was guilty of excess absenteeism during his probationary period. Prompt disciplinary action was not taken for two reasons: The store manager was lenient on the first offense, and on later offenses, the manager was away ...
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