COACHING TIPS FOR COACH/TRAINER

Based on our research, employees identified five ''vision spirit killers'' that they believe contribute to low productivity and morale. These five vision spirit killers are:

  1. Incongruent Actions— When the boss does or says one thing and then turns around and does or reinforces the opposite, employees are quick to see the inconsistencies. High trust environments are built on consistent and congruent actions. Therefore, when actions and words are too often perceived as inconsistent, trust erodes. This erosion of trust dampers morale and creates negative emotion inconsistent with high productivity.

  2. No Action— As common as incongruent actions are leaders who state grand visions and then take little or no action to ...

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