COACHING TIPS FOR THE COACH/TRAINER

Based on our research, employees identified four ''spirit killers'' that they believe contribute to low productivity and morale. These four spirit killers are:

  1. Expectations that apply only to some— Employees feel betrayed when leaders expect some employees to perform at a given level while they perceive that other employees are not held to the same standard. When this occurs, some employees react by withholding their efforts. Not all employees withhold their contributions, but even with those who continue to perform, resentment builds against coworkers and the leader Employees perceive that it is the leader's responsibility to uphold the standards fairly, so when this does not occur, they blame the leader ...

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