COACHING TIPS FOR COACH/TRAINER
Listening skills are central to the emotionally competent leader. However, skill in listening requires far more than technique. True listening requires a mindset that includes the following elements:
A respectful attitude toward the speaker even when the content of the speaker's message is abrasive
An open mind willing to hear and seek understanding of the messages of the speaker
Placing the speaker as an equal and thus worthy of the listener's attention
These qualities are far beyond technique. Therefore, although the how to's of listening can be taught, unless the mindset is established first, the listening will seem fake or phony. Leaders must examine not only their technique but also their hearts to truly impact ...
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