What Is Emotional Intelligence?

The workplace need no longer linger in darkness regarding the factors leading to great performance. More than 25 years of research in the neurological field and specific study about the factors that contribute to success in the workplace have resulted in breaking through perceptions about intelligence. Quantifiable data on performance in a myriad of industries and organizations has resulted in a body of study called emotional intelligence (EQ). These years of study have named and identified the ''intangibles'' that predict success in the workplace. Emotional intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind.

Repeatedly, ...

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