CHAPTER 13

Managing the Supply Chain

Introduction

Companies in the supply chain must commit to operational excellence and superior performance under high competition. Nobody can afford to waste resources on improper operations or spend extra time on tedious processes. Lack of supply chain planning and integration will not only result in poor performance and lower profitability but also in loss of market share and loyal customers. Therefore, after understanding the importance and keys to creating effective SCMs, how to manage better supply chain is another critical factor.

In practice, operations and processes in a supply chain network are interdependent. Supply chain members continuously need to share information, exchange experience, and coordinate ...

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