Praise for the First Edition
“Drawing on his wide-ranging experience as one of the founders and leaders of our field, Mayer has given us a brilliant mosaic of conflict, its management, and resolution. This book is must reading for anyone who thinks deeply about the nature and origins of conflict and believes that a deeper appreciation for its complexity will enable us to transform our culture.”
—Daniel Bowling, executive director, Society of Professionals in Dispute Resolution
“Bernie Mayer is a natural teacher. His conceptual framework of conflict and resolution will challenge the most experienced professional to evaluate their own understandings. This is a must-read for both beginning and experienced professionals.”
—Arnold Shienvold, president, ...
