| Cause and Effect |
“If I understand correctly, the Green Team is experiencing stress and fatigue because of the large amount of work in progress,” you begin. “The more tired people get, the more stressed out they become. And the more stressed out they become, the more tired they get.“
You then point to the sticky notes and arrows in the lower right corner of the diagram. “This is a classic example of a vicious circle,” you continue. “As you can see, by definition, it’s a self-reinforcing feedback loop.”
Owen traces a finger around the vicious circle. “That’s what I’ve been trying to say! But unlike you, I sound crazy. Maybe this will help people see what’s really happening. Okay, what’s causing the huge amount of work in progress?” asks Owen. ...
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