| Calm Before the Storm |
You sit down with a cup of coffee and look out into the rain. This time of day, all is still and quiet in the break room.
You take a deep breath in and exhale slowly. As you breathe out, you count to five, and the fog in your mind begins to lift.
You’ve put yourself in this kind of situation many times before. A team is underperforming and you’re called in to help. And yet, no matter how many times you go through this experience, it never ceases to amaze you how much hard work it takes to bring about positive change that endures. The outcome of your engagement, if successful, marks the start of a slow and long journey of change.
You suspect that the reason so many of the team’s problems are difficult to solve is because ...
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