| Systems Thinking |
Owen has a double espresso. You opt for a green tea for a change. Owen also orders a double-chocolate muffin.
You happen to catch his eye at the checkout. “My wife thinks I’m comfort eating,” he explains. You smile. He chuckles.
The two of you find a table in a quiet corner. You take out your pen, notebook, and a pack of small sticky notes, ready for some systems thinking.
As Owen describes the current situation, you note down each point, one per sticky note. You place them relative to one another in terms of cause and effect. You occasionally shuffle the sticky notes around as you remodel their relationships based on what Owen tells you. Next, you join up the sticky notes with arrows. Sticky notes that represent causes ...
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