| Time Out |
The bell rings. Time’s up for identifying improvement actions. For each problem sticky note, there’s now at least one corresponding green improvement sticky note on the board. And there are a few more smiles around the room.
You suggest a ten-minute break. The group disperses. Most people head over to the water cooler and coffee machine. Matt stays behind.
“You’re doing a good job,” he says. Matt tells you that the team’s tried doing retrospectives themselves, and even got people from other teams to help facilitate. Yet no matter how hard they tried, the improvement actions never got done. That’s why they stopped doing them altogether.
You nod and then say, “Thanks for the feedback and information, Matt. Meanwhile, I need a break!” ...
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