Think Negative

The first exercise is to collect data. “We want to know, what sucks about this project?” you ask out loud.

Rebecca lets out a gasp, while Matt chuckles. “Where do I start?” he replies.

You hand out packs of red sticky notes, asking everyone to write down one answer per sticky note. Using red sticky notes is an easy and explicit way of distinguishing problems from tasks.

“Retrospective best practice says that we should always start with positive comments,” interjects Roger.

You smile and suggest that everyone make this an exception. “You’ve got two minutes. Ready, steady, go!” You ding the bell, and the race toward continuous improvement begins.

The reason you’ve chosen to begin by brainstorming negatives about the project ...

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