Standoff

“This meeting is pointless,” says Jason, with his arms crossed. “We all know exactly what we need to do, so why don’t we just get on with it? What’s this obsession with meeting after meeting? Talking instead of doing? I thought we were done with this ‘fragile agile’ nonsense.”

This is the first time Jason has made a public complaint since you joined the team. It’s unlikely to be the last. You can see Jason’s body shaking as he tries to remain calm. He’s also busy fidgeting with his left ear.

You now have a choice to make. Do you postpone the meeting until you’ve had a chance to clarify Jason’s concerns and attitude with him one-on-one? This could push back coming up with an action plan indefinitely. What’s more, the longer you wait, ...

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