| Kowtow |
Since Patrick’s asked to attend, you feel obliged to say yes. After all, isn’t the customer always right? In any case, you don’t see the harm in having Patrick present at the project retrospective, so long as he remains an observer. What’s more, this would be a good opportunity for Patrick to see you in action.
Yet you feel a knot in your stomach. If Patrick’s presence at the project retrospective seems like such a great idea, why does your gut disagree?
Nonetheless, you say to Patrick, “You’re welcome to join us as an observer. The retrospective starts at two o’clock.”
Patrick replies, “We really appreciate your help. Happily Ever After is our flagship product, and the last thing we want to do is outsource our crown jewel. Unless ...
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