Chapter 20
Narrative Listening and Questioning
This exercise uses personal narratives to practice questioning and listening.
Purposes
- To practice listening closely and attentively to another person's story
- To use questions to draw out another person's narrative
- To improve people's ability to summarize what was heard in an interaction
How It Works
- Two people sit across from one another, with one assuming the role of speaker and the other assuming the role of listener.
- Speakers begin talking about a professional or personal issue that is much on their minds—something they have been thinking a lot about lately.
- Listeners focus only on what the speaker is saying without any thought of how to respond except to show support for the speaker's ...
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