Chapter 12
Open-ended Questions
A variant on technique 11, Strategic Questioning, this exercise alerts people to a tendency to rely on closed questions and asks them to turn these into generative, open-ended questions.
Purposes
- To alert participants to the frequency with which closed questions are posed
- To provide practice in distinguishing between open-ended and closed questions
- To help people learn how to turn closed questions into a more generative format
- To change perceptions that open-ended questions are too loose and unfocused
How It Works
- In small groups of four or five members, participants are presented with ten questions on a topic. Some are clearly open-ended, some clearly closed, and some are somewhat ambiguous.
- Members ...
Get The Discussion Book now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
