The Discipline of Organizing: Professional Edition, 4th Edition

Self-Review

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10.6. Key Points in Chapter Ten

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Where do interactions come from in an organizing system?

Interactions arise naturally from the affordances of resources or are purposefully designed into organizing systems.

(See §10.1, “Introduction”)

What are the most common interactions with resources in organizing systems?

Accessing and merging resources are fundamental interactions that occur in almost every organizing system.

(See §10.1, “Introduction”)

What factors distinguish interactions?

User requirements, which layer of resource properties is used, and the legal, social and organizational environment can distinguish interactions.

(See §10.2, “Determining Interactions”)

What prevents people from making perfectly rational decisions?

Limited memory and attention capacities prevent people from remembering everything and make them unable to consider more than a few things or choices at once.

(See §10.2.1, “User Requirements”)

What activities, with respect to resources, are typically required to enable interactions?

In order to enable interactions, it is necessary to identify, describe, and sometimes transform the resources in an organizing system.

(See §10.3.1, “Identifying and Describing Resources for Interactions”)

How can we distinguish or classify transformations in ...