CHAPTER 22HUMAN RESOURCESYour Most Valuable Asset

You win with people.—Woody Hayes

INTRODUCTION

Your Human Resources department has an important role to play in business continuity planning. Major business emergencies are very stressful events. From a business perspective, stress reduces the productivity of the work force. The Human Resources department ensures that the “people side” of an emergency is addressed for the best long-term benefit of the company. The staff can also take steps to ensure that the essential human needs of the work force are addressed so that they are ready to resume work as soon as the problems at hand are addressed. In manufacturing jargon, the Human Resources specialists are the “human machinists” who maintain the ...

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