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The Diary by Simon Maier

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From: Arthur Shilling [arthur.shilling@gammondhopes.com]Sent: 08/4/2011 19.16 PM GMTTo: Steven Charteris [stevencharteris@staracademy.com]Subject: Getting better all the time

Steven (may I call you Steve now?)

Thanks very much for your mail – really useful pointers. I should put your thoughts into a communications blog, but I’ll keep you a winning secret for a while longer. You should write a book you know! I mean another book, of course.

The preparation for the Chairman’s Executive Forum (we’ve dropped the WISE acronym because nobody could remember ...

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