Action points

  • Have a think about what specialist talents and abilities might make a competitive advantage in your business.
  • Forget looking for ‘normal’ employees, but look for the edge that comes from being special (in the real, not patronising, sense of the word).

Get The Devil's Advocate now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.