Action points

  • When hiring, make sure you have a big tick on your scorecard for attitude.
  • With an experienced recruit, question the extent to which they might be bored with the role you’re offering.
  • Could a hungry young schoolkid rise to lead your company? If not, what’s blocking them?
  • Work out career progression plans for all your key team members. Give them exposure to big risk and responsibility situations wherever you can.

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