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Pay your staff to quit

As a harassed boss, you bend over backwards to keep your team happy and stop them jumping ship.

But staff retention, particularly amongst Generation X workers, isn’t what it was. ‘If you want loyalty,’ say the experts, ‘get a Labrador.’

And given it can cost upto £5,000 to find, recruit and fully train a new employee, those wandering feet can hit you with a big bill.

You need to know from the get-go that your new recruits are committed. So why not put it to the test?

In building Zappos into a billion-dollar online shoe retailer, Tony Hsieh knew stunning customer service would be the ‘magic sauce’ of his success. So during their lengthy training and induction programme, Tony offers any employee $2,000 to quit. As ...

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