Action points

  • If you face an intractable problem, take a break from driving forwards to try to force an answer.
  • Instead, start with the problem, and try redefining it in its broadest terms. What is the actual result you need to deliver, as opposed to the solution you are trying to impose? Then track backwards from this point.

Get The Devil's Advocate now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.