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The Design of Future Things by Donald Norman

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This section provides acknowledgments to sources of information, to works that have informed me, and to books and papers that provide excellent starting points for those interested in learning more. In writing a trade book on automation and everyday life, one of the most difficult challenges is selecting from the wide range of research and applications. I frequently wrote long sections, only to delete them from the final manuscript because they didn’t fit the theme that gradually evolved as the book progressed. Selecting which published works to cite poses yet another problem. The traditional academic method of listing ...

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