Appendix 7. About the authors
Douglas K. van Duyne, entrepreneur and inventor, is cofounder and a principal of Naviscent, a Web research and design firm, and Dune Design Group, a strategic digital product design firm. He was a cofounder and CEO of NetRaker Corporation, a pioneer in online usability and market research. His teams have developed innovations for companies including MBNA, Yahoo, Intel, Safeway, Agilent, and other Global 2000 companies. With more than twenty years of experience in product design and development at companies like GO Corporation and KidSoft, he has been an innovator in online shopping, e-commerce, and software and multimedia development. He holds a degree in computer science from the University of California at Berkeley. ...
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