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The Design for Trustworthy Software Compilation Understanding Customer Needs: Software QFD and the Voice of the Customer by Richard E. Zultner, Peter C. Patton, Bijay K. Jayaswal

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Modern QFD for Software

In response to feedback from both software and nonsoftware organizations using QFD in the early 1990s, a group of experienced practitioners at the QFD Institute35 (QFDI) applied QFD to QFD to develop a better QFD product.36 What resulted was Blitz QFD: a faster, better way to do QFD, especially for those just starting to use the method. This is an engineered initial subset of QFD designed to provide maximum gains from a minimum of effort. In practice, Blitz QFD turned out to be the perfect way to get the benefits of QFD on very rapid development projects and any time that time or resources were tightly limited. The aim is to deliver essential value to key customers rapidly and efficiently.

Blitz QFD

To do the least QFD ...

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