Part 1: Demand Management in the Supply Chain

This section contains four cases: (1) “Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply Chain Management (SCM),” (2) “Silo Manufacturing Corporation (SMC)—Parts A and B: Managing with Economic Order Quantity,” (3) “Megamart Seasonal Demand Planning,” and (4) “Supply Uncertainty, Demand Planning, and Logistics Management at Goodwill Industries of Oklahoma.” Although the focus of the four cases is best described as demand management, each case examines a particular aspect of the demand management process, which particularly challenges managers.

The “Dockomo Heavy Machinery Equipment, Ltd.,” case, which is based in India, focuses on spare parts SCM, which is a topic that receives far less ...

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