The Definitive Guide to Business Finance: What smart managers do with the numbers, Second Edition

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12. Controlling costs

Chapter survival toolkit
Where the money goes
Employee costs
Non-employee costs
Other income and costs
Looking ahead: a footnote
How managers assess costs
Ten hard questions to ask or be asked
Conclusion

‘In a competitive market we don’t control the selling price. What we do control is the cost, and in the near term this reflects the efficiency and the effectiveness of our operations.’

—An operations manager

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