Traditional organizations rest on command authority.
Information-based organizations rest on responsibility.
When a company builds its organization around modern information technology, it must ask the questions: “Who requires what information, when and where?” And then those management positions and management layers whose duty it has been to report rather than to do can be scrapped.
But, the information-based organization demands self-discipline and upward responsibility from the first-level supervisor all the way to top management. Traditional organizations rest on command authority. Information-based organizations rest on responsibility. The flow is circular from the bottom up and then down again. ...
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