Information specialists are tool makers. They can tell us what tool to use to hammer upholstery nails into a chair. We need to decide whether we should be upholstering a chair at all.
A requirement of an information-based organization is that everyone take information responsibility. The bassoonist in the orchestra takes information responsibility every time he plays a note. Doctors and para-medics work with an elaborate system of reports and an information center, the nurses’ station on the patient’s floor. The district officer in India acted on this responsibility every time he filed a report. The key to such a system is that everyone asks: “Who in this organization depends on me for what information? ...
Get The Daily Drucker now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
