All the specialists in the hospital share a common “score”: the care and cure of the sick.
What can we say about the requirements of the information-based organization? Several hundred musicians and their CEO, the conductor, can play together because they all have the same score. Similarly, all the specialists in the hospital share a common mission: the care and cure of the sick. The diagnosis is their “score”; it dictates specific action for the X-ray lab, the dietitian, the physical therapist, and the rest of the medical team. Information-based organizations, in other words, require clear, simple, common objectives that translate into particular actions.
Because the “players” in an ...
Get The Daily Drucker now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
