The responsible worker has a personal commitment to getting results.
But there also is the task of building and leading organizations in which every person sees herself as a “manager” and accepts the full burden of what is basically managerial responsibility: responsibility for her own job and work group, for her contribution to the performance and results of the entire organization, and for the social tasks of the work community.
Responsibility, therefore, is both external and internal. Externally it implies accountability to some person or body and accountability for specific performance. Internally it implies commitment. The Responsible Worker is a worker who not only is accountable for specific results ...
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