“If we didn’t spend four hours on placing a man and placing him right, we’d spend four hundred hours on cleaning up after our mistake.”
During the years in which I attended the meetings of GM’s top committees, the company made basic decisions on postwar policies such as capital investments; overseas expansion; the balance between automotive businesses, accessory businesses, and nonautomotive businesses; union relations; and financial structure…. I soon realized that a disproportionate amount of time was taken up with decisions on people compared to the time spent on decisions on policy. On one occasion the committee spent hours discussing the work and assignment of a position way down the line…. As we ...
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