“Necessity is the mother of invention.”

The first two possibilities for innovation are opportunity driven. But the third is anchored in the old proverb, “Necessity is the mother of invention.” Here need is the source of innovation. I call it process need. Everybody in the organization always knows that the process need exists. Yet usually no one does anything about it. However, when the innovation appears, it is immediately accepted as “obvious” and soon becomes “standard.”

Process innovation starts with the job to be done and requires the presence of five basic criteria: a self-contained process, a weak or missing link, a clear definition of the objectives, clearly defined specifications for the solution, and widespread ...

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