Knowledge work is deeply splintered in most organizations.

Knowledge work is specialized, and because it is so specialized, it is deeply splintered in most organizations. Managing all of these specialties effectively is a big challenge for knowledge-based organizations. For example, hospitals may use outsourcing, PEOs (Professional Employer Organizations), and temp agencies to manage, place, and satisfy the highly specialized knowledge worker. This results in outsourcing part of the management task. The modern hospital provides a great example of the management complexities created by the splintering of knowledge work and the resultant use of outsourcing, PEOs as well as temp agencies.

Even a fair-size ...

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